Before starting with any ABA company, we encourage you to call your insurance and have them explain your benefits to you.  The Helm ABA is an in-network provider with Aetna, Anthem, Baylor Scott and White, BCBS, Cigna, Healthsmart United Healthcare, and UMR.

Knowing and understanding your benefits is important to your financial health as you search through which policies are best for your family.

Here are some common terms you may come across.

Coinsurance: the amount you pay to share the cost of covered services after your deductible has been paid. The coinsurance rate is usually a percentage. For example, if the insurance company pays 80% of the claim, you pay 20%.

Co-payment You pay a flat fee for a service, while your insurance company pays the rest. For example, you pay $20 and insurance covers the rest.

*Ask your insurance if your co-pays go towards your deductible and/or your out-of-pocket max.

Deductible: the amount of money you must pay each year to cover eligible medical expenses before your insurance policy starts paying. In ABA you will highly likely reach your deductible.

Explanation of Benefits (EOB): a written explanation of how a medical claim was paid. These will be mailed to your home or can be accessed on your insurance portal.

*Note the EOB will reflect what your responsibility will be for payment to the provider once the provider has issued an invoice, not what has actually been paid so far.

In-Network Provider: an ABA provider that is part of a health plan’s network of preferred providers. Generally, you pay less for services received from in-network providers because of negotiated rates.

Out-of-Network Provider: an ABA provider that is not part of a health plan’s network of preferred providers. Generally, you pay more for services received from out-of-network providers. Since your ABA company does not have a contract with this insurance it tends to be riskier to work with an out-of-network provider.

Out-of-Pocket Maximum: the total money you will pay during a year for coverage. After this amount everything is covered by insurance.

During open enrollment there are options to sign up for child-only policies if your employer’s plan does not cover ABA. We highly encourage you to work with an insurance broker to find the best plans for you! Here is a link for open enrollment, www.healthcare.gov.

We have been a family blessed with the help of the team at The Helm. Our son was diagnosed with autism spectrum disorder when he was 2.5 and The Helm was one of the places recommended by our developmental psychologist. I am a physician and still found it hard navigating this new medical problem and knowing what to do next. I called many places and from step one Lee Ann was the most helpful explaining the process with paperwork, assessment, available services, insurance, etc. we were able to start therapy quite soon after diagnosis and had sessions at home daily for 3 hours. The quality of staff, the system they have in place for the therapists, the coordination by the BCBA supervising therapist and early response put us at ease that we were on the right path. Ultimately the steady positive changes we saw with our son overcame any fears we had about autism holding our son back for the rest of his life.

We used many forms of intervention that we felt were individually tailored for our family – for potty training, anger management, dietary intervention and even let them know when we could not maintain something suggested in family training, and they would just take our request and implement another plan. Our son has now graduated/transitioned out of therapy and is currently in pre-K in a regular classroom with him on par with his class in academics, has friends and no behavior issues. Most important of all we have a happy son who loves to play with his big sister.

I know that I will always read all there is on autism and watch my son for any features. But I hope my review adds to positive aspects that I wish someone would have told me when I started the journey – start early, don’t put off your suspicions, get your child evaluated now! The label does not hinder,  in fact it falls to the side once you have the diagnosis to facilitate therapy. ABA intervention, especially done with the right people, makes a big difference. It does not pressure or upset the child at all, and you are not stuck in therapy for life! I know if any behavioral issues come up in the future I have The Helm, and they will help us and the outcome is going to be positive. Said with heartfelt thanks.

– Former Helm ABA Family

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